Boombox Shops Privacy Policy
Last Updated: May 24, 2025
1. Introduction
Boombox Shops (“we,” “us,” or “our”) operates a peer-to-peer marketplace for buying and selling rave/festival clothing in the EDM community via our website and mobile app (the “Platform”). We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, and share information about you when you use our Platform, and how you can exercise your rights over your data. By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal data about you when you provide it to us directly, when you use our services, and when we receive it from other sources, as outlined below.
2.1 Information You Provide to Us Directly
We collect information about you when you provide it directly through our services, such as when you create an account, set your preferences, and interact with the platform. This includes but is not limited to:
- Name, address, phone number, and email
- Username and preferences
- Shipping and billing information (such as shipping and billing address)
- Profile information, such as your bio and profile photo
2.2 Information You Provide When Using Our Services
We collect information you provide directly when you interact with the Platform, including but not limited to:
- Listings you create, items you buy or sell, and any content you upload (such as photos, descriptions, and reviews)
- Your interactions with other users, such as messages, comments, and accounts you follow
If you use our payments partner, Stripe, you authorize Boombox Shops to share the necessary payment-related information and instructions with Stripe to facilitate your transactions. This may include:
- Your name, email address, unique customer identifier, order ID
- Bank account or payment card details, card expiration date, CVC code
- Date, time, and amount of the transaction
- Merchant name, ID, and location
Please note that Stripe and its affiliates may also collect and process your information, including via cookies or similar technologies, as required to complete payment transactions and comply with security and regulatory requirements. For more information, please refer to Stripe’s Privacy Policy.
2.3 Information You Provide through Customer Support Channels
When you contact Boombox Shops customer support, we collect the information you choose to share with us. This may include:
- Your contact details (such as name and email address)
- A description of your issue or inquiry
- Any relevant documentation or screenshots you provide to help us address your concern
To assist with support requests, process refunds, or ensure compliance with our platform policies, Boombox Shops’ support and moderation team may also access information associated with your transactions, including data provided to or received from our payments partner, Stripe.
2.4 Information We Collect Automatically When You Use the Services
We automatically collect data about your usage of our services, including:
- IP address, device type, operating system, browser type, and device identifiers
- Information about your interactions with our platform, such as pages visited, features used, and search history
- Cookies and tracking technologies (explained further in Section 6)
2.5 Information from Other Sources
We may receive information about you from other users, service providers, or partners to facilitate transactions or improve services.
3. How We Use Your Data
We use the information we collect to operate and improve our services, as outlined below.
3.1 Personalizing Your Experience
We use your data to personalize your experience on Boombox Shops. For example, we use your search and purchase history to suggest products you might be interested in, customize your feed, and remember your preferences.
3.2 Processing and Fulfilling Transactions
We use your personal and payment information to process transactions, facilitate sales, and ensure that your purchases are fulfilled and delivered. To do so, we share relevant information with our third-party payment processor, Stripe, which securely handles payment processing on our behalf. This may include your name, contact details, payment method, and transaction information.
3.3 Customer Support and Communication
We use your account information to provide customer support, respond to inquiries, and send you important updates related to your transactions, account activity, or changes to our Platform. We may also send promotional messages or platform announcements. You can control your communication preferences through your device settings.
3.4 Enhancing Security and Preventing Fraud
We use your information to help detect, investigate, and prevent fraudulent activities, unauthorized access, and other security threats. This includes monitoring transactions and user behavior to protect your account, safeguard other users, and maintain the integrity of the Platform.
3.5 Improving Our Services
We analyze your interactions with the Platform to better understand user behavior, improve existing features, develop new products and services, and enhance overall user experience. This may include aggregated or anonymized data used for internal research, performance analysis, and service optimization.
3.6 Advertising and Marketing
We may use your information to deliver personalized advertisements and promotional content, both on and off the Platform. This includes the use of cookies, device identifiers, and other tracking technologies to tailor ads based on your interests, interactions, and browsing behavior.
You can manage your cookie and tracking preferences at any time. For more information, please refer to Section 6.3.7 Legal and Compliance Purposes
We may use and disclose your information as required to comply with applicable laws, regulations, legal processes, or governmental requests. This includes using your data to enforce our Terms, respond to legal claims or disputes, detect and prevent unlawful activity, and protect the rights, property, and safety of Boombox Shops, our users, and others.
4. How We Share the Information We Collect
We only share your information when necessary to operate the Platform, comply with the law, or with your consent, as outlined below:
4.1 Service Providers
We share your information with trusted third-party service providers who support the operation of our Platform. This includes partners who handle payment processing (e.g., Stripe), order fulfillment, fraud detection, analytics, and customer support services.
4.2 Other Users
To facilitate transactions and community engagement on the Platform, we share certain information with other users. This may include your username, profile photo (if applicable), public listings, item details, reviews, and shipping address when necessary to complete a sale. Any content you voluntarily share, such as messages, comments, or listings, may also be visible to other users depending on your activity.
4.3 Legal Obligations
We may disclose your information in response to lawful requests, including subpoenas, court orders, or regulatory inquiries, if we believe the disclosure is required or legally permissible.
4.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the relevant successor entity as part of the transaction.
4.5 Your Consent
We may share your information for other purposes not listed above when you have given us explicit permission to do so.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We, along with our partners, use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze Platform performance, usage, and improve user experience
- Deliver personalized advertisements tailored to your interests
You can manage or disable cookies through your browser or device settings. However, please note that disabling cookies may affect the functionality of certain features on the Platform.
7. Your Rights
You have rights concerning the personal data we collect and process, including the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete data
- Request deletion of your account and associated information, subject to applicable legal or regulatory obligations
- Opt out of receiving marketing communications from us
To exercise these rights, please contact us at hello@boomboxshops.com.
8. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal data under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). This section explains those rights and how to exercise them.
8.1 Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. This includes:
- The categories of personal data we have collected
- The sources from which personal data was collected
- The business or commercial purposes for collecting or selling personal data
- The categories of third parties with whom we share personal data
- The specific pieces of personal data we have collected about you
8.2 Right to Delete
You have the right to request that we delete any personal data we have collected from you, subject to certain exceptions (e.g., completing transactions, complying with legal obligations).
8.3 Right to Opt-Out of Sale of Personal Information
Boombox Shops does not sell your personal data. However, if this changes, you will be notified and provided the opportunity to opt out of the sale of your personal data.
8.4 Right to Correct
You have the right to request that we correct inaccurate personal information we hold about you.
8.5 Right to Non-Discrimination
Boombox Shops will not discriminate against you for exercising any of your privacy rights. This means we will not:
- Deny you goods or services
- Charge you different prices or rates for goods or services
- Provide you with a different level or quality of goods or services
8.6 Shine the Light
Under California’s “Shine the Light” law, California residents may request information about how we share certain personal information with third parties for their direct marketing purposes. To make such a request, please contact us at hello@boomboxshops.com.
8.7 How to Exercise Your California Rights
To exercise any of your California privacy rights, you may:
- Submit a request by emailing us at hello@boomboxshops.com
- Specify which rights you wish to exercise (right to know, delete, etc.)
- We may need to verify your identity by asking you to provide information related to your previous interactions with us.We will respond to your request within the time required by law (typically within 45 days). If we need more time, we will notify you of the extension and explain the reason
9. Changes to This Privacy Policy
We may update or revise this Privacy Policy periodically. Any changes will become effective immediately upon posting on the Platform, with the updated “Last Updated” date clearly displayed at the top of this page. Your continued use of the Platform following such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at hello@boomboxshops.com.